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Terms & Conditions

Last Updated: April 15, 2026

Welcome to MRG Digital ("we," "us," or "our"). These Terms & Conditions govern your access to and use of the website https://www.mrgdigital.com (the "Website") and any services, including computer repair, hardware/software support, custom system builds, upgrades, remote support, and related technology solutions (collectively, the "Services") offered by MRG Digital.

By accessing or using the Website or Services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Website or Services.

1. Services Description

MRG Digital provides expert computer and technology services, including but not limited to:

  • Hardware and software troubleshooting, repair, and support
  • Custom-built computer systems and tailored upgrades
  • Remote technical support
  • Cloud computing solutions and other technology consultations

We strive to use genuine parts and software and offer a one-year guarantee on our services where applicable (specific guarantee details will be provided in your service agreement or quote). All Services are subject to availability, technical feasibility, and acceptance of your request.

Services for businesses and individuals are provided on a case-by-case basis, typically via quotes, service agreements, or work orders.

2. Use of the Website

You may use the Website for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates applicable federal, state, or local laws or regulations
  • Attempt to gain unauthorized access to any part of the Website or our systems
  • Transmit viruses, malware, or other harmful code
  • Interfere with the proper functioning of the Website

The Website is provided "as is" for informational purposes. Content on the Website (including service descriptions, quotes, or guides) is for general information only and does not constitute professional advice.

3. Quotes, Bookings, and Service Agreements

  • Any quotes or estimates provided via the Website or otherwise are non-binding until a formal service agreement or work order is executed.
  • Pricing, timelines, and scope of work will be confirmed in writing before Services begin.
  • We reserve the right to refuse any service request at our sole discretion.

4. Payments and Billing

  • Payment terms will be specified in your individual service agreement or invoice.
  • Accepted payment methods include [list methods, e.g., credit card, bank transfer, PayPal, cash on-site].
  • Late payments may incur fees or interest as permitted by law.
  • Deposits or upfront payments may be required for custom builds or larger projects.

5. Guarantees and Warranties

  • We provide a one-year guarantee on labor and parts used in our Services, subject to the specific terms provided at the time of service (e.g., exclusions for user-induced damage, third-party software issues, or normal wear and tear).
  • All other warranties, express or implied, including merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.
  • Guarantees do not cover data loss, software licensing issues, or problems arising after the guarantee period.

6. Limitation of Liability

To the maximum extent permitted by law, MRG Digital, its owners, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to data loss, hardware failure, business interruption, or loss of profits.

Our total liability for any claim shall not exceed the amount paid by you for the specific Services giving rise to the claim.

7. Intellectual Property

All content on the Website, including text, images, logos, and service descriptions, is owned by MRG Digital or its licensors and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Any custom work we create for you (e.g., configurations or documentation) may include our standard rights to use non-confidential elements in our portfolio unless otherwise agreed in writing.

8. User Content and Submissions

If you submit inquiries, feedback, or other information through the Website (e.g., contact forms), you grant us a non-exclusive, royalty-free license to use that content for providing and improving our Services.

You represent that any information you provide is accurate and not misleading.

9. Termination

We may terminate or suspend your access to the Website or Services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Ohio, without regard to conflict of laws principles. Any disputes arising from these Terms or our Services shall be resolved exclusively in the courts located in [your county, e.g., Seneca County], Ohio.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. We will post the revised version on the Website with an updated "Last Updated" date. Your continued use of the Website or Services after changes constitutes acceptance of the new Terms.

12. Contact Us

If you have questions about these Terms, please contact us at:

MRG Digital 121 Pinecrest Dr. Tiffin, Ohio 44883 

Email: michael@mrgdigital.com 

Phone: 419-455-6884